Help & support
Email us about anything: a bug, a design that didn’t look right, billing, or a privacy request.
support@mantelbox.appIt helps to include your iPhone model, iOS version and a screenshot.
Common questions
How does Mantelbox work?
Take a straight-on photo of your mantel, choose what should stay, tell the app your taste, and it generates decor options drawn onto your photo with AI. Swipe through them, save the ones you like, and use the shopping links to find similar pieces.
Is the design a real photo of the products?
No. Each design is an AI-generated visualization on your photo. It’s a preview to help you decide, and real products, colors and sizes can differ. Always check the retailer’s product page before buying.
What do I get for free?
One full design on your own photo, so you can see whether you like it before paying. Unlocking the other styles and making more designs needs Mantelbox Premium: $49.99 a year or $7.99 a week. There is no free trial, and you can cancel anytime.
How do I cancel my subscription?
On your iPhone open Settings → your name → Subscriptions → Mantelbox, then Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. The weekly plan renews every 7 days, so check the date if you only need it for a short project. Deleting the app does not cancel a subscription. Apple’s guide: Cancel a subscription from Apple.
How do I get a refund?
Apple handles all payments and refunds. Request one at reportaproblem.apple.com. If a design didn’t work, email us too, and we’ll do what we can.
I paid but Premium isn’t unlocked, or I switched phones.
Open Settings in Mantelbox and tap Restore Purchases while signed in with the same Apple ID you used to subscribe.
Where are my photos stored?
On your iPhone. When you create a design, the photos and preferences you add are sent to our AI providers (Google’s Gemini models, via Rork AI Cloud) to make it. We don’t use them to train AI and don’t sell them. Details are in the Privacy Policy.
How do I delete my data?
Delete any design from inside the app, or go to Settings → Delete all my data to remove every photo, design and saved item. Uninstalling the app also removes its data. There’s no account to close.
Do I need an account?
No. There’s nothing to sign up for. Your purchases are tied to your Apple ID.
A design looks wrong or inappropriate. How do I report it?
Email us with a screenshot and a short description. We read every report and use them to improve the app’s filters and prompts.
Do you earn money from shopping links?
Some links may be affiliate links, so we may earn a small commission at no extra cost to you. They are labelled in the app.
Company
Mantelbox is made by Green Lemonade, LLC, 132 Chief Justice Cushing Hwy, Unit 70, Cohasset, MA 02025, USA.